Privacy Policy

Ray Zen Energy (“Ray Zen Energy LLC”) is committed to respecting the privacy rights of users of the rayzenenergy.com website (the “Website”). This Privacy Policy is only applicable to the Website and not to any websites of third parties (“Third-Party Websites”), which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. For additional information, see the section concerning Third-Party Websites, below.

BY USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOU HAVE READ AND UNDERSTOOD, AND AGREE TO THE TERMS OF, THIS PRIVACY POLICY. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THIS PRIVACY POLICY, YOU MUST IMMEDIATELY LEAVE THE WEBSITE.

Each time You use the Website, the then-current version of this Privacy Policy will apply. Accordingly, each time You use the Website You should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time You used the Website. For additional information, see the section concerning Updates and Changes to Privacy Policy, below.

1. CHILDREN’S PRIVACY
Ray Zen Energy does not solicit or knowingly collect personally identifiable information from children under the age of 13. If we obtain actual knowledge that it has collected personally identifiable information from a child under the age of 13, we will immediately delete such information from its database. Ray Zen Energy has designed this Privacy Policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).

2. INFORMATION COLLECTION PRACTICES
(a) Traffic Data.
Like most website operators, Ray Zen Energy automatically gathers information of the sort that browsers automatically make available, including (i) IP addresses; (ii) domain servers; (iii) types of computers accessing the Website, and (iv) types of Web browsers accessing the Website (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify You.

(b) Cookie Policy
“Cookies” are text files that are placed on your computer by websites that you visit or certain emails that you open. A Cookie acts as a string of information that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website. The purpose of a cookie is to identify the user as a unique user of the Website. Ray Zen Energy uses Cookies.

Ray Zen Energy uses cookies on the Website for the following purposes:
•    to customize your experience on the Website to your interests
•    to ensure that you do not see the same advertisements or informational messages repeatedly, and
•    to store your password so you do not have to re-enter it each time you visit the Website.

IF YOU DO NOT WISH TO HAVE COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR BROWSERS TO REFUSE COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN OF THE SERVICES AND CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF COOKIES.  IF YOU REFUSE COOKIES, YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.

(c) Ad Serving.
Ray Zen Energy uses third-parties for advertising and analytics for pages that we host. These third parties may place Cookies on Your machine, use Web Beacons, gather IP addresses and log data to collect traffic and activity data in order to deliver relevant metrics, content, and advertising. The collection of this information by third-parties is subject to such third-parties’ privacy policies. For additional information, see the section concerning Third-Party Websites, below.

(d) Personal Information.
In order for You to use certain of the Services, You will be asked to provide Ray Zen Energy certain information that personally identifies You (“Personal Information”). Personal Information includes, without limitation: (1) “Contact Data” (such as Your name, phone number, mailing address and e-mail address); (2) “Financial Data” (such as Your credit card information); and (3) “Demographic Data” (such as Your zip code). In each case, You will be asked to provide Personal Information; the Website will not gather it surreptitiously.

 

(e) Information You Make Public.
Any information that You choose to disclose by means of such features becomes public information over which Ray Zen Energy is unable to exercise control. You should exercise caution when deciding to disclose Your Personal Information by means of such features, and You agree to assume all responsibility for doing so.

3. INFORMATION USE AND DISCLOSURE PRACTICES
(a) Traffic Data and Information Gathered Using Cookies.

Ray Zen Energy analyzes Traffic Data and information gathered using Cookies to better understand who is using the Website and how they are using it.  By identifying patterns and trends in usage, Ray Zen Energy is able to better design the Website to improve Your experience, and to serve You more relevant and interesting content and advertisements.  From time to time, Ray Zen Energy may release Traffic Data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website.  Ray Zen Energy does not attempt to link information gathered using Cookies to Personal Information.
(b) Personal Information
(i) Generally.
Ray Zen Energy uses Your Contact Data to send You information about Ray Zen Energy and Ray Zen Energys products and services and to contact You when necessary in connection with the Services. Ray Zen Energy uses Your Financial Data to bill You. Ray Zen Energy uses Your Demographic Data to customize and tailor Your experience on the Website.
(ii) Disclosure Practices.

Except under the following circumstances, Ray Zen Energy will keep Your Personal Information private, and will not share it with third parties.
•    Disclosure in Connection with Services. Ray Zen Energy discloses Personal Information to those who help it provide services, including without limitation those who perform technical, administrative, and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
•    License to User Content. As stated in the Website Terms of Use, by using the Website, You grant the Ray Zen Energy Parties the right to publish Your name and any username of Yours in connection with the Ray Zen Energy Parties exercise of their license in and to Your User Content. You further waive any claims arising from the Ray Zen Energy parties exercise of that right.
•    By Law or to Protect Rights. Ray Zen Energy discloses Personal Information when required to do so by law, or in response to a subpoena or court order, or when Ray Zen Energy believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of Ray Zen Energy, third parties or the public at large.
•    Business Transfers; Bankruptcy. Ray Zen Energy reserves the right to transfer all Personal Information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sales of all or a portion of Ray Zen Energy’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personal Information will be subject to this Privacy Policy, or to a new privacy policy if You are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by Ray Zen Energy’s successor organization.
•    Unpaid Accounts. If You fail to pay any balance owed in consideration of services, Ray Zen Energy may, as permitted by law, report Your Personal Information, including without limitation Your unpaid balance, to consumer credit reporting services, collection agencies, and others.

4. CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS FROM Ray Zen Energy
Without limitation, by registering for the Website and/or Services and/or by providing your name, email, postal or residential address, and/or phone number through the Website or Services, you hereby expressly consent to receive electronic and other communications from Ray Zen Energy, over the short term and periodically, including email and short message service (“SMS” or “text message”) communications, regarding the Website and/or Services, new product offers promotions and other matters.  You may opt-out of receiving electronic communications at any time by following the unsubscribe instructions contained in each communication.

 

5. SECURITY OF PERSONAL INFORMATION
Ray Zen Energy has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction, or disclosure of Your Personal Information.

6. LOST OR STOLEN INFORMATION
You must promptly notify us if Your credit, bank, other financial institution information, user name or password is lost, stolen, or used without permission. In such an event, we will remove that credit card number, bank account information, other financial institution information, user name, or password from Your account and updated our records accordingly.

7. USER ABILITY TO ACCESS, UPDATE, AND CORRECT PERSONAL INFORMATION
Ray Zen Energy wants Your Personal Information to be complete and accurate. As stated in the Website Terms of Use, by using the Website, You represent and warrant that all information You provide in connection with Your use of the Website and Services will be current, complete, and accurate and that You will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, Your Personal Information, visit Your personal profile. Through Your personal profile, You may review and update You Personal Information that we have already collected.

8. THIRD-PARTY WEBSITES
Ray Zen Energy neither owns nor controls Third-Party Websites. Accordingly, Third-Party Websites are under no obligation to comply with this Privacy Policy except with respect to Personal Information provided directly to them by Ray Zen Energy. Before visiting or providing Personal Information to a Third-Party Website, You should inform Yourself of the privacy policies and practices (if any) of that Third-Party Website, and should take those steps necessary to, in Your discretion, protect Your privacy. Please note that this website, like many others, uses Google Adsense, Google Analytics, and other Google facilities as part of our website processes. Here is a link from Google.com that provides disclosure on these activities.  http://www.google.com/policies/privacy/partners/

9. UPDATES AND CHANGES TO PRIVACY POLICY
Although most changes are likely to be minor, Ray Zen Energy reserves the right, at any time and without notice, to add to, update, change or modify this Privacy Policy, simply by posting such update, change, or modification on this page. Any such addition, update, change or modification will be effective immediately upon posting on the Website. Each time You use the Website, the then-current version of this Privacy Policy will apply. Accordingly, each time You use the Website You should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time You used the Website. Unless Ray Zen Energy obtains Your express consent, any revised Privacy Policy will apply only to information collected after the effective date of such revised Privacy Policy, and not to information collected under any earlier Privacy Policy.

Effective Date: February 27, 2020